Winners' Zone
Membership is free and easy! As a Winners' Zone member, you can begin earning points for your rewards today! As a tracked player, you may also begin receiving invitations to tournaments, events and exciting promotions, depending on your rated level of play. The more you play, the more you'll earn.
With five tiers and more exclusive perks, the Winners' Zone players club now offers more benefits than almost any other casino in the Northern Nevada area. The special benefits of Winners' Zone rewards are designed specifically with our guest in mind.
View Benefits Brochure Player Portal
Get what you want and the rewards you deserve!
Meet our player's club, the Winners' Zone! Sign up and download our app for free to get access to awesome benefits and rewards.
To download the app search "Nugget Casino Sparks" in the app store.
Or, directly follow the app link below.
Earn Tier Credits
Bronze
ANNUAL TIER CREDITS REQUIRED | 0 - 2,999
Casino Rewards:
- Earn Points for Free Play and Promotional Gaming Chips
- Point Multiplier Days1
- Self-Comp Availability
- Direct Mail Offers1
- Access to Exclusive Email Offers and Specials1
- Room, Food & Beverage Complimentaries1
- Use Your Points for Free Gifts2
- Kiosk Promotions
Hotel Rewards:
- Complimentary Self Parking
- Access to Exclusive Hotel Sales
- Complimentary Airport Shuttle
- Gift Shop Discount4 5%
VIP Services:
- Invitations to Shows, Events & Tournaments1
- Exclusive Presale Emails
Food & Beverage:
- Discount at ANY outlet using Premier Points6 5%
1.) Based on play. 2.) Not valid with any other offer. Restrictions may apply. Not valid on holidays. No partial payment accepted. Transaction must be paid in full with points. Not valid at Starbucks. 3.) Holidays excluded. 4.) Must earn specified amount of same day base points. 5.) Based on availability. 6.) Not applicable when utilizing a casino offer. 7.) Based on play. Not available on blackout dates and or/during special events. Not available on dates when a casino offer is available. 8.) Based on availability. Not available on blackout dates and/or during special events. 9.) Excludes sale items, alcohol, tobacco and sundries. 10.) With 72 Hour advance notice. For hosted Platinum guests only.
All Tier Benefits are subject to availability. Management reserves all rights.
Silver
ANNUAL TIER CREDITS REQUIRED | 3,000 - 14,999
Casino Rewards:
- Earn Points for Free Play and Promotional Gaming Chips
- Point Multiplier Days1
- Self-Comp Availability
- Direct Mail Offers1
- Access to Exclusive Email Offers and Specials1
- Room, Food & Beverage Complimentaries1
- Use Your Points for Free Gifts4
- Kiosk Promotions
Hotel Rewards:
- Complimentary Self Parking
- Access to Exclusive Hotel Sales
- Complimentary Airport Shuttle
- Casino Hotel Room Rate7
- Gift Shop Discount9 10%
Show & Events:
- Invitations to Shows, Events & Tournaments1
- Exclusive Presale Emails
Food & Beverage:
- Discount at ANY outlet using Premier Points6 10%
1.) Based on play. 2.) Not valid with any other offer. Restrictions may apply. Not valid on holidays. No partial payment accepted. Transaction must be paid in full with points. Not valid at Starbucks. 3.) Holidays excluded. 4.) Must earn specified amount of same day base points. 5.) Based on availability. 6.) Not applicable when utilizing a casino offer. 7.) Based on play. Not available on blackout dates and or/during special events. Not available on dates when a casino offer is available. 8.) Based on availability. Not available on blackout dates and/or during special events. 9.) Excludes sale items, alcohol, tobacco and sundries. 10.) With 72 Hour advance notice. For hosted Platinum guests only.
All Tier Benefits are subject to availability. Management reserves all rights.
Gold
ANNUAL TIER CREDITS REQUIRED | 15,000 - 49,999
Casino Rewards:
- Earn Points for Free Play and Promotional Gaming Chips
- Point Multiplier Days1
- Self-Comp Availability
- Direct Mail Offers1
- Access to Exclusive Email Offers and Specials1
- Room, Food & Beverage Complimentaries1
- Use Your Points for Free Gifts4
- Kiosk Promotions
Hotel Rewards:
- Complimentary Self Parking
- Access to Exclusive Hotel Sales
- Complimentary Airport Shuttle
- Casino Hotel Room Rate7
- Gift Shop Discount9 15%
- Late Hotel Check-Out5
- Wavied Resort Fee6
VIP Services:
- Airline Boarding Pass Printing at VIP Office
- Preferred Parking Pass
- Invitations to Shows, Events & Tournaments1
- Exclusive Presale Emails
Food & Beverage:
- 25% Off ANY Outlet when you use your Points2
- VIP Line Access5
1.) Based on play. 2.) Not valid with any other offer. Restrictions may apply. Not valid on holidays. No partial payment accepted. Transaction must be paid in full with points. Not valid at Starbucks. 3.) Holidays excluded. 4.) Must earn specified amount of same day base points. 5.) Based on availability. 6.) Not applicable when utilizing a casino offer. 7.) Based on play. Not available on blackout dates and or/during special events. Not available on dates when a casino offer is available. 8.) Based on availability. Not available on blackout dates and/or during special events. 9.) Excludes sale items, alcohol, tobacco and sundries. 10.) With 72 Hour advance notice. For hosted Platinum guests only.
All Tier Benefits are subject to availability. Management reserves all rights.
Platinum
ANNUAL TIER CREDITS REQUIRED | 50,000+
Casino Rewards:
- Earn Points for Free Play and Promotional Gaming Chips
- Point Multiplier Days1
- Self-Comp Availability
- Direct Mail Offers1
- Access to Exclusive Email Offers and Specials1
- Room, Food & Beverage Complimentaries1
- Use Your Points for Free Gifts4
- Kiosk Promotions
Hotel Rewards:
- Complimentary Self Parking
- Access to Exclusive Hotel Sales
- Complimentary Airport Shuttle
- Casino Hotel Room Rate7
- Gift Shop Discount9 20%
- VIP Hotel Check-In
- Late Hotel Check Out5
- Wavied Resort Fee6
- Pool Pass for Non-Registered Hotel Guests
- Free Suite Upgrade8
- Free Round Trip Car / Limo Service / from Airport10
VIP Services:
- Airline Boarding Pass Printing at VIP Office
- Preferred Parking Pass
- Guaranteed Tickets to Rib Cook Off, Star Spangled Sparks and NEC 2
- VIP Host Services1
- Invitations to Shows, Events & Tournaments1
- Exclusive Presale Emails
- Preferred Seating for Select Shows1
- Special Invitations to Exclusive VIP Events1
Food & Beverage:
- 50% Off ANY Outlet when you use your Points2
- VIP Line Access5
- Free Dining Credit Valid Sunday - Thursday3 2 Per Month
- Free Starbucks Specialty Drink 1 Per Month
- Priority Reservations to Anthony's Chophouse and Oyster Bar
1.) Based on play. 2.) Not valid with any other offer. Restrictions may apply. Not valid on holidays. No partial payment accepted. Transaction must be paid in full with points. Not valid at Starbucks. 3.) Holidays excluded. 4.) Must earn specified amount of same day base points. 5.) Based on availability. 6.) Not applicable when utilizing a casino offer. 7.) Based on play. Not available on blackout dates and or/during special events. Not available on dates when a casino offer is available. 8.) Based on availability. Not available on blackout dates and/or during special events. 9.) Excludes sale items, alcohol, tobacco and sundries. 10.) With 72 Hour advance notice. For hosted Platinum guests only.
All Tier Benefits are subject to availability. Management reserves all rights.
Premier
INVITE ONLY
Casino Rewards:
- Earn Points for Free Play and Promotional Gaming Chips
- Point Multiplier Days1
- Self-Comp Availability
- Direct Mail Offers1
- Access to Exclusive Email Offers and Specials1
- Room, Food & Beverage Complimentaries1
- Use Your Points for Free Gifts4
- Kiosk Promotions
Hotel Rewards:
- Complimentary Self Parking
- Access to Exclusive Hotel Sales
- Complimentary Airport Shuttle
- Gift Shop Discount9 25%
- VIP Hotel Check-In
- Late Hotel Check Out5
- Wavied Resort Fee6
- Pool Pass for Non-Registered Hotel Guests
- Free Suite Upgrade8
- Free Round Trip Car / Limo Service / from Airport10
VIP Services:
- Airline Boarding Pass Printing at VIP Office
- Preferred Parking Pass
- Personalized Parking Space
- VIP Host Services1
- Guaranteed Tickets to Rib Cook Off, Star Spangled Sparks, and NEC Events
Show & Events:
- Invitations to Shows, Events & Tournaments1
- Exclusive Presale Emails
- Preferred Seating for Select Shows1
- Special Invitations to Exclusive VIP Events1
Food & Beverage:
- 50% Off ANY Outlet when you use your Points2
- VIP Line Access5
- Free Dining Credit Valid Sunday - Thursday3 2 Per Month
- Free Starbucks Specialty Drink 2 Per Month
- Priority Reservations to Anthony's Chophouse and Oyster Bar
1.) Based on play. 2.) Not valid with any other offer. Restrictions may apply. Not valid on holidays. No partial payment accepted. Transaction must be paid in full with points. Not valid at Starbucks. 3.) Holidays excluded. 4.) Must earn specified amount of same day base points. 5.) Based on availability. 6.) Not applicable when utilizing a casino offer. 7.) Based on play. Not available on blackout dates and or/during special events. Not available on dates when a casino offer is available. 8.) Based on availability. Not available on blackout dates and/or during special events. 9.) Excludes sale items, alcohol, tobacco and sundries. 10.) With 72 Hour advance notice. For hosted Platinum guests only.
All Tier Benefits are subject to availability. Management reserves all rights.
Redeem Rewards
ENTER THE WINNERS' ZONE, EMBRACE PREMIER REWARDS
EARN POINTS
TRACK YOUR PLAY ON ALL YOUR FAVORITE GAMES TO EARN POINTS
Slot/Video Reels: $2 Coin-In = 1 Premier Point
Point Video Poker: $4 Coin-In = 1 Premier Point
Table Games based on average bet and length of play
REDEEM REWARDS
REDEEM POINTS PROPERTY WIDE
Casino | Hotel | Dining | Events & Entertainment | Gift Shop
500 PREMIER POINTS = $1 REWARDS
- Redeem your points for Free Play & Gaming Chips easily at our Promotions Kiosk.
- Relax in modern style and classic comfort with discounted rooms and hotel amenities.
- Indulge in a gourmet or casual meal at one of our award-winning restaurants.
- Enjoy a night out with discounted show tickets, preferred VIP seating & event invitations.
- Spoil yourself to a mini shopping spree or find that special someone a great gift.
*Specialty Games may have different earning thresholds
Get Started in 3 Steps
STEP 1 - BECOME A WINNERS' ZONE MEMBER
If you are 21 or older, bring your valid ID to the Guest Services desk and our representatives will be happy to get you enrolled
(Please note that persons on the Disassociated Persons list or that have been barred from Century Casinos are not eligible to join.)
STEP 2 - DOWNLOAD THE APP ON YOUR PHONE OR TABLET
Apple Devices
If you have an Apple device like an iPhone, iPad, etc.:
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Tap the App Store on your device.
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Tap the Search icon at the bottom of the screen.
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Search for Nugget Casino Sparks.
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Once you have found the app tap GET to install.
Android Devices
If you have an Android device like a Samsung, LG, Motorola, or any other brand running Android:
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Tap the Play Store icon on your device.
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Tap the Search Bar at the top of the screen.
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Search for Nugget Casino Sparks.
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Once you have found the app tap Install to start the download.
Alternative: Player Portal
If you have no smartphone to run the app, you can also visit our online Player Portal to directly sign in through your web browser and enjoy your benefits:
STEP 3 - LOGIN TO THE NUGGET CASINO SPARKS APP AND ENJOY YOUR BENEFITS
- Open the Nugget Casino Resort app, the login screen will be displayed automatically.
- Enter your Winners’ Zone number into the Players Club Number field
- Next, enter your 4-digit PIN below, and press the Login button
App Features
POINT BALANCE
Press the PROFILE icon to access your account information including your tier level, tier point balance, and your Reward Dollar value for free play, dining or merchandise. You can also request a Win/Loss Statement, and see your tier level progression.
PROMOTIONS
Press the Tag icon to view our upcoming promotions.
AMENITIES
Press the HOME icon to choose more information about the casino and its amenities, such as Food & Drink for restaurant information, Groups for booking information, Resort for hotel information, and to learn more about upcoming promotions and entertainment.
PERSONALIZED OFFERS
Press the ENVELOPE icon to access your messages, offers (including free play, match play, hotel and dining).
CASINO INFORMATION
Press the icon on the right with three horizontal lines to access the MAIN MENU. In the Main Menu you can access your Winners’ Zone account information, casino and betting information, racing, promotions, food & drink, entertainment, and groups. Plus, you can also access our Facebook, Twitter and Instagram pages.
GET NOTIFIED
The GEAR icon on the top right will display the specifics about app content version, device and app build. Location Services will enable you to allow Mountaineer Casino to access your location which will enable you to receive messages and exclusive offers. Push Notifications will allow your phone to alert you when you receive messages from us.
Frequently Asked Questions
WHAT INFORMATION DO I NEED TO PROVIDE TO SIGN UP FOR THE MOBILE APP?
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Your Winners' Zone Players Card Number (Don’t have one? Visit our Winners’ Zone and sign up for a free player's card.)
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Your 4-digit PIN
HOW DO I CHECK MY CURRENT POINT BALANCE?
To check your current point balance, select the PROFILE icon in the bottom left-hand corner. Here you can see your Reward Dollar balance and your Tier Point balance.
HOW DO I MAKE SURE I GET NOTIFICATIONS?
To check your push notifications services, go to the bottom right-hand corner and select MAIN MENU (three-line icon). Then, in the top right-hand corner select the SETTINGS icon. Scroll to the bottom and select PUSH NOTIFICATION SERVICES and be sure to allow notifications.
WHAT ARE MY TIER POINTS? WHEN WILL I BE UPGRADED TO THE NEXT TIER LEVEL?
In the MAIN MENU (three-line icon), select MY WINNERS' ZONE. Near the bottom of the page you will see the progress message with your status information.
HOW MANY TIER POINTS AND REWARD DOLLARS DO I HAVE AVAILABLE?
In the MAIN MENU (three-line icon), select MY WINNERS' ZONE and you will see your current tier point balance, as well as a breakdown of how much you can redeem your Reward Dollars for in free play or dining and merchandise.
WHERE CAN I SEE MY OFFERS?
If you select the NOTIFICATION icon (the icon that resembles an envelope) and select the OFFERS button, your monthly offers will be displayed.
HOW CAN I REQUEST A WIN LOSS STATEMENT?
Go to the MAIN MENU (three-line icon) and select MY WINNERS' ZONE. At the bottom of the page select REQUEST WIN/LOSS STATEMENT. You will receive an email with your information directly to the email address associated with your Winners' Zone account.
IF I WANT TO HOST MY COMPANY'S PARTY, CAN I SEND A REQUEST? CAN I REQUEST INFORMATION ON BOOKING AN EVENT?
If you select the HOME icon and GROUPS option, you can select DETAILS in either Conventions, the Harv, or Bus Groups to submit an inquiry to our team. Once the inquiry has been received, a member of our team will contact you.
ARE THERE ANY FOOD SPECIALS? CAN I LOOK AT A MENU?
Select the HOME icon and FOOD & DRINK and then choose the venue you are interested in and select LEARN MORE.