Winners' Zone

Your Winning Begins

Join Winners' Zone. Win Up to $500.

Your first big win could happen before you ever hit your favorite machine. Sign up for a FREE Winners' Zone Player's Card and you'll have 24 hours to qualify for up to $500 in Free Play or Gaming Chips—our most rewarding new member offer yet. Simply enroll, play your favorite slots or table games, and if your gaming loss reaches at least $50 within your first 24 hours as a member, you'll earn a prize based on your level of play. Then choose the reward that fits your style: Free Play to keep the excitement going or Gaming Chips to take your seat at the tables. There's never been a better time to become a Winners' Zone member and discover why the Nugget Casino Resort is where winning begins.

Visit Player Services for complete rules and details.

The New & Improved

Winners' Zone

More Points. More Rewards. More Ways to Win.

The all-new Winners' Zone makes earning and using your rewards easier than ever.

The Winners' Zone has been redesigned to give you more value every time you play. With a simplified rewards system, expanded benefits, and more ways to earn, your experience at Nugget Casino Resort just got better.

Earn More with Every Visit

Your rewards are now simpler, more valuable, and easier to use than ever before. Earn Points through your play on slots and table games, making every visit more rewarding. Points are now your primary rewards currency, while Tier Credits track your annual status from April 1 through March 31, unlocking even more benefits as you play. Just insert your Winners' Zone card every time you play to maximize your rewards.

Redeem Points Your Way

Your Points can be redeemed across the entire resort, giving you the flexibility to choose the rewards that matter most. Use them for Free Play directly at participating slot machines, enjoy dining at your favorite restaurants, book hotel stays, purchase entertainment, and more. As an added bonus, 100 Points equals $1 in Free Play, making it easy to turn your play into even more excitement.

More Rewards. More Often.

Every Winners' Zone member enjoys valuable benefits designed to make every visit memorable. Receive an annual birthday reward, complimentary entry into our Thursday Slot Tournament, exclusive casino promotions, and special offers throughout the year. Plus, enjoy access to hotel, dining, and entertainment rewards that add value both on and off the casino floor.

Rewards That Grow With You

The more you play, the more your Winners' Zone membership works for you. Progress through our five membership tiers—Bronze, Silver, Gold, Platinum, and Premier—to unlock increasingly valuable perks. As you advance, you'll enjoy benefits such as dining discounts, hotel upgrades, priority check-in, preferred parking, VIP access, exclusive concert pre-sales, and unique resort experiences designed to reward your loyalty.

Experience Premier Status

Premier is the highest level of Winners' Zone membership and delivers our most exclusive benefits. Enjoy VIP Priority Service at Player Services, complimentary suite upgrades when available, preferred dining privileges, monthly Starbucks rewards, and invitations to exclusive events, dinners, and special experiences. It's our way of recognizing your loyalty with elevated service throughout the Nugget Casino Resort.

Start Earning Today

Your Winners' Zone card is the key to earning rewards every time you play. From Free Play and dining to hotel stays, entertainment, and exclusive VIP benefits, every visit brings you one step closer to even greater rewards. Insert your Winners' Zone card every time you play and start making every visit more rewarding.

Earn Tier Credits

Bronze

ANNUAL TIER CREDITS REQUIRED | 0 - 599

Casino Rewards:

Birthday Reward
Free Thursday Slot Tournament Entry
Earn Points for Free Play
Point Multiplier Days
Earn Comps
Direct Mail Offers
Access to Exclusive Email Offers and Specials
Kiosk Promotions

Hotel Rewards:

Complimentary Self Parking

VIP Services:

Exclusive Presale Emails

1. Based on play. 2. Must earn specified amount of same day Premier Points. 3. Based on play. Not available on blackout dates and or/during special events. Not available on dates when a casino offer is available. 4. Excludes sale items, alcohol, tobacco and sundries. 5. Based on availability. 6. Not valid with any other offer. Restrictions may apply. Holidays excluded. No partial payment accepted. Transaction must be paid in full with Premier Points. Not valid at Starbucks. 8.) Based on availability. Not available on blackout dates and/or during special events. 9.) Excludes sale items, alcohol, tobacco and sundries. 10.) With 72 Hour advance notice. For hosted Platinum guests only.

All Tier Benefits are subject to availability. Management reserves all rights.

Silver

ANNUAL TIER CREDITS REQUIRED | 600 - 1,999

Casino Rewards:

Birthday Reward
Free Thursday Slot Tournament Entry
Earn Points for Free Play
Point Multiplier Days
Earn Comps
Direct Mail Offers
Access to Exclusive Email Offers and Specials
Kiosk Promotions

Hotel Rewards:

Complimentary Self Parking
Exclusive Hotel Offers
Gift Shop Discount⁴ 5%

VIP Services:

Exclusive Presale Emails
Invitations to Shows, Events, and Tournaments

Food & Beverage

Discount at ANY outlet⁶ 5%

1. Based on play. 2. Must earn specified amount of same day Premier Points. 3. Based on play. Not available on blackout dates and or/during special events. Not available on dates when a casino offer is available. 4. Excludes sale items, alcohol, tobacco and sundries. 5. Based on availability. 6. Not valid with any other offer. Restrictions may apply. Holidays excluded. No partial payment accepted. Transaction must be paid in full with Premier Points. Not valid at Starbucks. 8.) Based on availability. Not available on blackout dates and/or during special events. 9.) Excludes sale items, alcohol, tobacco and sundries. 10.) With 72 Hour advance notice. For hosted Platinum guests only.

All Tier Benefits are subject to availability. Management reserves all rights.

Gold

ANNUAL TIER CREDITS REQUIRED | 2,000 - 7,999

Casino Rewards:

Birthday Reward
Free Thursday Slot Tournament Entry
Earn Points for Free Play
Point Multiplier Days
Earn Comps
Direct Mail Offers
Access to Exclusive Email Offers and Specials
Kiosk Promotions

Hotel Rewards:

Complimentary Self Parking
Exclusive Hotel Offers
Gift Shop Discount⁴ 10%

VIP Services:

Exclusive Presale Emails
Invitations to Shows, Events, and Tournaments
Preferred Parking Pass Garage

Food & Beverage

Discount at ANY outlet⁶ 10%

1. Based on play. 2. Must earn specified amount of same day Premier Points. 3. Based on play. Not available on blackout dates and or/during special events. Not available on dates when a casino offer is available. 4. Excludes sale items, alcohol, tobacco and sundries. 5. Based on availability. 6. Not valid with any other offer. Restrictions may apply. Holidays excluded. No partial payment accepted. Transaction must be paid in full with Premier Points. Not valid at Starbucks. 8.) Based on availability. Not available on blackout dates and/or during special events. 9.) Excludes sale items, alcohol, tobacco and sundries. 10.) With 72 Hour advance notice. For hosted Platinum guests only.

All Tier Benefits are subject to availability. Management reserves all rights.

Platinum

ANNUAL TIER CREDITS REQUIRED | 8,000 - 19,999

Casino Rewards:

Birthday Reward
Free Thursday Slot Tournament Entry
Earn Points for Free Play
Point Multiplier Days
Earn Comps
Direct Mail Offers
Access to Exclusive Email Offers and Specials
Kiosk Promotions

Hotel Rewards:

Complimentary Self Parking
Exclusive Hotel Offers
Gift Shop Discount⁴ 15%
VIP Hotel Check-In
Late Hotel Check-Out5
Waived Resort Fee
Pool Pass for Non-Hotel Guests
Free Suite Upgrade
Free Round Trip Service to/from Airport

VIP Services:

Exclusive Presale Emails
Invitations to Shows, Events, and Tournaments
Preferred Parking Pass Garage
Access to VIP Services
Assigned Exec Casino Host¹
Exclusive Offers to Rib Cook Off, Star Spangled Sparks and NEC Events
VIP Seating for Select Shows
Exclusive VIP Events

Food & Beverage

Discount at ANY outlet⁶ 15%
Free Starbucks Specialty Drink 1 Per Month
Priority Reservations at Anthony’s Chophouse & Oyster Bar

1. Based on play. 2. Must earn specified amount of same day Premier Points. 3. Based on play. Not available on blackout dates and or/during special events. Not available on dates when a casino offer is available. 4. Excludes sale items, alcohol, tobacco and sundries. 5. Based on availability. 6. Not valid with any other offer. Restrictions may apply. Holidays excluded. No partial payment accepted. Transaction must be paid in full with Premier Points. Not valid at Starbucks. 8.) Based on availability. Not available on blackout dates and/or during special events. 9.) Excludes sale items, alcohol, tobacco and sundries. 10.) With 72 Hour advance notice. For hosted Platinum guests only.

All Tier Benefits are subject to availability. Management reserves all rights.

Premier

ANNUAL TIER CREDITS REQUIRED | 20,000+

Casino Rewards:

Birthday Reward
Free Thursday Slot Tournament Entry
Earn Points for Free Play
Point Multiplier Days
Earn Comps
Direct Mail Offers
Access to Exclusive Email Offers and Specials
Kiosk Promotions

Hotel Rewards:

Complimentary Self Parking
Exclusive Hotel Offers
Gift Shop Discount⁴ 20%
VIP Hotel Check-In
Late Hotel Check-Out⁵
Waived Resort Fee
Pool Pass for Non-Hotel Guests
Free Suite Upgrade
Free Round Trip Service to/from Airport

VIP Services:

Exclusive Presale Emails
Invitations to Shows, Events, and Tournaments
Preferred Parking Pass Garage
Access to VIP Services
Assigned Exec Casino Host¹
Exclusive Offers to Rib Cook Off, Star Spangled Sparks and NEC Events
VIP Concert Upgrades¹
Exclusive VIP Events

Food & Beverage

Discount at ANY outlet⁶ 20%
Free Starbucks Specialty Drink 2 Per Month
Priority Reservations at Anthony’s Chophouse & Oyster Bar

1. Based on play. 2. Must earn specified amount of same day Premier Points. 3. Based on play. Not available on blackout dates and or/during special events. Not available on dates when a casino offer is available. 4. Excludes sale items, alcohol, tobacco and sundries. 5. Based on availability. 6. Not valid with any other offer. Restrictions may apply. Holidays excluded. No partial payment accepted. Transaction must be paid in full with Premier Points. Not valid at Starbucks. 8.) Based on availability. Not available on blackout dates and/or during special events. 9.) Excludes sale items, alcohol, tobacco and sundries. 10.) With 72 Hour advance notice. For hosted Platinum guests only.

All Tier Benefits are subject to availability. Management reserves all rights.

Redeem Rewards

ENTER THE WINNERS' ZONE

More Points, More Comps, More Fun!

Bronze | Silver | Gold | Platinum | Premier

Use your Winners' Zone Rewards Card while playing your favorite games to earn points.

REDEEM REWARDS

REDEEM COMP DOLLARS PROPERTY WIDE

Casino | Hotel | Dining | Events & Entertainment | Gift Shop

REDEEM COMP DOLLARS PROPERTY WIDE
At your favorite slot machine

500 PREMIER POINTS = $5 REWARDS

Comp is in addition to Points and is displayed in dollar ($) value.

Redeem your points for Free Play & Gaming Chips easily at our Promotions Kiosk.
Relax in modern style and classic comfort with discounted rooms and hotel amenities.
Indulge in a gourmet or casual meal at one of our award-winning restaurants.
Enjoy a night out with discounted show tickets, preferred VIP seating & event invitations.
Spoil yourself to a mini shopping spree or find that special someone a great gift.

*Specialty Games may have different earning thresholds

Get Started in 3 Steps

STEP 1 - BECOME A WINNERS' ZONE MEMBER

If you are 21 or older, bring your valid ID to the Guest Services desk and our representatives will be happy to get you enrolled

(Please note that persons on the Disassociated Persons list or that have been barred from Century Casinos are not eligible to join.)

STEP 2 - DOWNLOAD THE APP ON YOUR PHONE OR TABLET

Apple Devices
If you have an Apple device like an iPhone, iPad, etc.:

Tap the App Store on your device.
Tap the Search icon at the bottom of the screen.
Search for Nugget Casino Sparks.
Once you have found the app tap GET to install.

Android Devices
If you have an Android device like a Samsung, LG, Motorola, or any other brand running Android:

Tap the Play Store icon on your device.
Tap the Search Bar at the top of the screen.
Search for Nugget Casino Sparks.
Once you have found the app tap Install to start the download.

Alternative: Player Portal
If you have no smartphone to run the app, you can also visit our online Player Portal to directly sign in through your web browser and enjoy your benefits:

STEP 3 - LOGIN TO THE NUGGET CASINO SPARKS APP AND ENJOY YOUR BENEFITS

Open the Nugget Casino Resort app, the login screen will be displayed automatically.
Enter your Winners’ Zone number into the Players Club Number field
Next, enter your 4-digit PIN below, and press the Login button

App Features

POINT BALANCE

Press the PROFILE icon to access your account information including your tier level, tier point balance, and your Reward Dollar value for free play, dining or merchandise. You can also request a Win/Loss Statement, and see your tier level progression.

PROMOTIONS

Press the Tag icon to view our upcoming promotions.

AMENITIES

Press the HOME icon to choose more information about the casino and its amenities, such as Food & Drink for restaurant information, Groups for booking information, Resort for hotel information, and to learn more about upcoming promotions and entertainment.

PERSONALIZED OFFERS

Press the ENVELOPE icon to access your messages, offers (including free play, match play, hotel and dining).

CASINO INFORMATION

Press the icon on the right with three horizontal lines to access the MAIN MENU. In the Main Menu you can access your Winners’ Zone account information, casino and betting information, racing, promotions, food & drink, entertainment, and groups. Plus, you can also access our Facebook, Twitter and Instagram pages.

GET NOTIFIED

The GEAR icon on the top right will display the specifics about app content version, device and app build. Location Services will enable you to allow Mountaineer Casino to access your location which will enable you to receive messages and exclusive offers. Push Notifications will allow your phone to alert you when you receive messages from us.

Frequently Asked Questions

WHAT INFORMATION DO I NEED TO PROVIDE TO SIGN UP FOR THE MOBILE APP?

Your Winners' Zone Players Card Number (Don’t have one? Visit our Winners’ Zone and sign up for a free player's card.)
Your 4-digit PIN

HOW DO I CHECK MY CURRENT POINT BALANCE?

To check your current point balance, select the PROFILE icon in the bottom left-hand corner. Here you can see your Reward Dollar balance and your Tier Point balance.

HOW DO I MAKE SURE I GET NOTIFICATIONS?

To check your push notifications services, go to the bottom right-hand corner and select MAIN MENU (three-line icon). Then, in the top right-hand corner select the SETTINGS icon. Scroll to the bottom and select PUSH NOTIFICATION SERVICES and be sure to allow notifications.

WHAT ARE MY TIER POINTS? WHEN WILL I BE UPGRADED TO THE NEXT TIER LEVEL?

In the MAIN MENU (three-line icon), select MY WINNERS' ZONE. Near the bottom of the page you will see the progress message with your status information.

HOW MANY TIER POINTS AND REWARD DOLLARS DO I HAVE AVAILABLE?

In the MAIN MENU (three-line icon), select MY WINNERS' ZONE and you will see your current tier point balance, as well as a breakdown of how much you can redeem your Reward Dollars for in free play or dining and merchandise.

WHERE CAN I SEE MY OFFERS?

If you select the NOTIFICATION icon (the icon that resembles an envelope) and select the OFFERS button, your monthly offers will be displayed.

HOW CAN I REQUEST A WIN LOSS STATEMENT?

Go to the MAIN MENU (three-line icon) and select MY WINNERS' ZONE. At the bottom of the page select REQUEST WIN/LOSS STATEMENT. You will receive an email with your information directly to the email address associated with your Winners' Zone account.

IF I WANT TO HOST MY COMPANY'S PARTY, CAN I SEND A REQUEST? CAN I REQUEST INFORMATION ON BOOKING AN EVENT?

If you select the HOME icon and GROUPS option, you can select DETAILS in either Conventions, the Harv, or Bus Groups to submit an inquiry to our team. Once the inquiry has been received, a member of our team will contact you.

ARE THERE ANY FOOD SPECIALS? CAN I LOOK AT A MENU?

Select the HOME icon and FOOD & DRINK and then choose the venue you are interested in and select LEARN MORE.